FAQs

We restock the website every Wednesday at 7pm. Products are made fresh and available in limited quantities, so we recommend ordering early.
All postal orders are dispatched the day after restock (Thursday) using Royal Mail Next-Day. Please note that delays caused by Royal Mail are outside our control.
Yes! We offer custom celebration cakes. Please get in touch via the contact form with your date, theme, size, and any inspiration photos.
We can offer some allergy-friendly options (e.g., gluten-free), but our kitchen handles all major allergens so cross-contamination is possible. We are not suitable for sere allergies.
Cakes should be kept in a cool, dry place. Brownies and blondies can be kept in an airtight container for up to 3-5 days. Full instructions come with your order.
No, we currently do not offer local delivery. Celebration cakes must be collected, and postal bakes are shipped across the UK.
Collection is from our home bakery in Buxton. The full address is provided once your order is confirmed.
If your postal bake arrives damaged, please email us with photos within 24 hours so we can assess the issue.
Due to the nature of our products, we do not accept returns. If there is an issue with your order, please contact us within 24 hours.
No, we only offer UK delivery at the moment.
Yes, we offer wholesale for cafes, shops, and businesses. Contact us for pricing and availability.
We accept bank transfer, PayPal, and card payments.
Yes! You can add a gift note at checkout, and no prices will be included in the parcel.